RETURN POLICY

Effective Date: March 24, 2026

Website: https://newerabeauty.co

Support: contact@newerabeauty.co

Summary

• All sales are final.
• No returns for change of mind, preference, or buyer’s remorse.
• If your item arrives damaged, contact us within 30 days with photos.

All Sales Are Final

Due to the nature of our products, all sales are final. We do not accept returns or exchanges for:

• Change of mind or buyer’s remorse
• Product preference (shade, scent, texture expectations)
• Color or appearance variations due to screen differences

We encourage you to review product descriptions, ingredient lists, and any available shade or product guides before placing your order.

Damaged Items

If your item arrives damaged, please contact us within 30 days of delivery at contact@newerabeauty.co with the following:

• Your order number
• Clear photos of the damage (and packaging, if applicable)

If the damage is confirmed, we will provide a replacement or refund as appropriate.

Wrong Item Received

If you received an incorrect item, please contact us within 30 days of delivery with your order number and photos. We will work with you to resolve the issue promptly.

Refund Timing

If a refund is approved, it will be issued to the original payment method. Processing times vary depending on your bank or payment provider and are outside of our control.

Contact

For any return or refund inquiries, email us at contact@newerabeauty.co.